Shipping & Returns

 

Shipping

Most orders will typically ship out within 2-4 business days. Shipping charges are $8.00 on orders under $100, and complimentary on orders over $100. You will receive an email when your item has shipped with tracking information. Orders shipped within Alabama will be charged Alabama sales tax. At this time, we only ship within the continental United States.

Returns

Please review your order carefully. Feel free to contact us prior to ordering with any questions. We can be reached at (251) 656-6368 during normal business hours, and by our contact form almost anytime.

We are happy to offer store credit on returns postmarked back to us within 10 days of the receipt of shipment. Items arriving after the 10 days will not be eligible for store credit and will not be processed.

Please return to:

COLLECTIVE
4513 OLD SHELL RD
MOBILE, ALABAMA 36608

Please Note:

  • All returned items must be unused and in original packaging.
  • All sale items are final sale.
  • Shipping charges are non-refundable.
  • Store credit is non-transferable, and not redeemable for cash.